A new Patient Portal for patients receiving care from Worcestershire Acute Hospitals NHS Trust and Wye Valley NHS Trust went live on Monday 2nd November 2026.
The portal provides secure digital access to healthcare information through the NHS App and the new Patients Know Best (PKB) platform. Patients are being invited to register via letter or email and can access appointments directly via the NHS App.
Patients can access key information from a smartphone, tablet or computer. The first phase of the rollout provides access to view-only appointments and access to self management tools to support patients in managing their health and wellbeing.
This will be followed by digital appointment letters for participating specialties shortly afterwards. Additional features will be introduced in the future, including access to clinic letters, appointment management, questionnaires, radiology results and tailored information about patients care.
The portal is designed to improve the patient experience, support greater involvement in care, reduce reliance on paper correspondence and strengthen information sharing across health and care settings.
More information is available here: